Mobile App Privacy Policy
Mobile App Privacy Policy
Last Updated: June 2026
Welcome to the Bookalley Mobile Application. We respect your privacy and are committed to protecting your personal data. This Mobile App Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App").
This policy is specifically designed to meet the requirements of mobile application stores, including the Google Play Store and Apple App Store.
1. Information We Collect
To provide you with the best book-buying experience, we collect the following types of information when you use our App:
- Personal Information: Name, Email Address, and Phone Number (used for account creation, order updates, and delivery contact).
- Shipping & Billing Information: Physical Address (used strictly for delivering your orders).
- Financial Information: Purchase History (we track the books you have bought to provide order status and recommendations). Note: We do not directly collect or store your credit card information; all payments are processed securely through trusted third-party payment gateways.
- App Activity & Performance: Crash logs and app diagnostics (used solely to fix bugs and improve app stability).
2. How We Use Your Information
The data we collect is essential for the functionality of the Bookalley App. We use it to:
- Create and manage your user account.
- Process and fulfill your book orders.
- Communicate with you regarding shipping updates, order statuses, and customer support.
- Improve app performance, fix crashes, and enhance user experience.
3. Data Sharing and Security
We do not sell your personal data. We only share data with third parties when necessary to fulfill your order (e.g., sharing your address and phone number with our delivery and courier partners) or to process payments securely.
All data transmitted between your device and our servers is encrypted in transit using industry-standard secure protocols (HTTPS).
4. User Data Retention and Deletion
You have full control over your personal data. We retain your information only as long as you maintain an active account with us to facilitate future orders and maintain your purchase history.
How to Request Account and Data Deletion:
If you wish to delete your account and all associated personal data from our systems, you can do so by:
- Inside the App: Navigating to your Account Profile settings and selecting "Delete Account".
- Via Email: Sending an email to our support team requesting account deletion.
Upon receiving a deletion request, we will permanently remove your personal data (Name, Email, Phone, Address) within 30 days, except for data we are legally required to retain for tax or accounting purposes.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at our official support channels provided on the Bookalley website.
