Shipping Policy
Thank you for choosing our ecommerce store for your book purchases. We understand the importance of receiving your books in a timely and efficient manner, and we strive to provide a seamless shipping experience for our customers. This shipping policy outlines the key details and guidelines regarding the shipment of books from our store.
BookAlley.in ships its products to almost all parts of India. Orders placed will be shipped within 24* hours. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 5 to 6 business days of shipping (business days exclude Sundays and other holidays). This is applicable for international shipping as well. For other areas, the products may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which BookAlley.in is not liable and would request its users to cooperate as BookAlley.in continuously tries to nought such instances. Also, BookAlley.in reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
Shipping Methods
We offer a variety of shipping methods to cater to your specific needs. Our available shipping methods include:
- Standard Shipping: This is our default shipping method, which ensures reliable delivery of your books within a reasonable timeframe.
- Express Shipping: For customers who require expedited delivery, we offer express shipping options to ensure your books reach you as quickly as possible.
Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of the books, as well as the destination of the shipment. To provide you with the most accurate shipping cost, please add the desired books to your cart and proceed to the checkout page. The shipping cost will be displayed before you finalize your purchase.
Order Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare your books for shipment. We strive to process all orders within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
Tracking Your Shipment
For your convenience, we provide tracking information for all shipped orders. Once your books have been dispatched, you will receive an email notification containing the tracking details. You can use this information to track the progress of your shipment and estimate the expected delivery date.
Delivery Time
The delivery time for your books will depend on the shipping method selected and the destination of the shipment. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or customs delays may impact the estimated delivery time.
Lost or Damaged Shipments
In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or a refund, as per our refund policy.
Thank you for taking the time to review our shipping policy. If you have any further questions or concerns regarding the shipment of your books, please don't hesitate to contact our customer support team. We are here to assist you and provide you with an exceptional shopping experience.