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Customer First
Customer First
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How often have you complained about poor customer experience at a hotel, an airport, with your telecom operator or even with your neighborhood grocery store? Our guess is more often than you would like.
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Product Details
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Book Publisher: SAGE Publications Pvt. Ltd
Book Binding : Images in this review
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Book Language : English
Item ISBN-13 : 9789354794353
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Book Dimension: 360 g
Why you will love this book
You’ve felt the frustration of poor service—and this book shows you how to fix it for good. Customer First breaks down why great customer experience is no longer optional and how it directly drives loyalty, growth, and brand trust. With relatable examples from everyday life and practical business insights, you’ll learn how to put customers at the heart of decision-making. It’s a smart, relevant read that helps you think like a modern leader and build businesses people truly love.
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Orders will Dispatch usually be within 2 Days. Delivery time for International Shipping is 15-20 days
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