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Employees First, Customers Second: Turning Conventional Management Upside Down
Employees First, Customers Second: Turning Conventional Management Upside Down
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One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
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Product Details
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Book Publisher: Harvard Business Review Press
Book Binding : Images in this review
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Book Language : English
Item ISBN-13 : 9781422139066
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Book Dimension: 1 kg 50 g
Why you will love this book
You’ll love this book for how boldly it flips traditional management thinking on its head. Drawing from real-world experience at HCL Technologies, it shows you how putting employees first can unlock innovation, trust, and performance at scale. More than inspiration, it’s a premium, insight-rich leadership playbook packed with practical lessons, candid reflections, and proven frameworks you can apply to transform teams, culture, and long-term business success.
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